The Proof is
in the Reviews
Discover Why R.O. Writer is the Top Choice for Auto Shop Management
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Automotive, 2-10 Employees
Used the software: 2+ years
Source: Software Advice
5.0
User since 1995
Always a great experience with RO Writer, when we purchased our shop in April RO Writer was one of the first calls we made. All the sales managers have always been more than helpful. My most recent sales manager was exceptional!
Automotive, 11-50 Employees
Used the software: 2+ years
Source: Google
5.0
R.O. Writer
Our experience is GREAT! Customer service is always exceptional, and the product has made our business so much easier to manage.
Automotive, 2-10 Employees
Used the software: 6-12 months
Source: G2
5.0
R.O. Writer
R.O. Writer is a quality software to help keeps things organized. R.O. Writer has everything you need in one data base to find out how to repair a car, quote the repair, and invoice the customer.
2-10 Employees
Used the software: 2+ years
Source: Software Advice
5.0
The best software ever!
Time is money and money is time! If you want the two working together, go with R.O. Writer.
2-10 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Exactly the way I Imagined it could be.
This software is great, gone are the days of stacks of papers, and techs not knowing what to do next. RO Writer is the ideal way to manage your shop. Seamlessly integrates with VirtualVehicle, and Quickbooks.
2-10 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Legacy Automotive
The sales team has been fantastic. They made the switch over process seamless. Software is doing exactly what we want and look forward to future updates. The product is simple to use. If you can read, it's self explanatory.
11-50 Employees
Used the software: 2+ years
5.0
RO Writer is used friendly
This software provides ease of use when looking up history for customers. Able to find any customers vehicle with great VIN look up procedure.
11-50 Employees
Used the software: 2+ years
5.0
RO Writer
The reports in RO Writer are a great way to drill down into how the business is doing. The scheduler, DVI Suite, matrix gives us the ability to maximize each repair order.
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Awesome
I recommend this software to everyone, R.O Writer is the way to go. Had a bad experience with Mitchell 1 and would not recommend that to anyone. It does everything a Mechanic Shop needs.
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Best Automotive repair shop software, Hands down.
Super fast and easy to build RO's and estimates. Lots of good reports. Would recommend to everyone in the Automotive repair field. Accounting link is the best. Takes two minutes to build an estimate. My sales rep is awesome!
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Great service
I’ve had great experience with RO Writer and their team. Customer service and sales have been extremely easy to work with and always prompt. This system is easy and fast to use and learn - I have no complaints with this system at all.
2-10 Employees
Used the software: 1+ year
Source: Software Advice
5.0
RO WRITER, TWO THUMBS UP
No matter what the problem is, tech support can always solve it. Great customer service and this system does everything we need it to do.
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
RO Writer 2019 Gen 2 Migration
My workflow has improved significantly since the migration / upgrade. My employees are using the software far more effectively. We even took advantage of training that RO Writer offers and it has been a breath of fresh air for us. In conclusion, I had issues with my previous set up, RO Writer made promises that If i upgraded to Generation 2, a lot of my issues would be eliminated. I appreciate that they were right and that they made it incredibly easy.
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Long Time RO Writer User
I am a long time RO Writer user. It is user friendly. and has great support. Our Regional and Field Manager has taken the time to make sure that we are aware of all the new features that RO Writer has to offer. We have stayed with RO Writer through thick and thin and very happy that we did. They are adding some really neat features that are taking our shops to new levels. They seem to have much better Regional, Field and Phone Support. That is a huge help.
11-50 Employees
Used the software: 2+ years
Source: Software Advice
5.0
VERY EFFICIENT WAY TO RUN A LARGE OR SMALL SHOP.
Very efficient way to run a large or small shop. This program allows you to run your shop and cross check ordered part with invoices by putting an open invoice to a particular status. Very officiant. It has allowed me to run a $2,000,000 shop by my self.
2-10 Employees
Used the software: 2+ years
Source: Software Advice
5.0
Ransomware Killed Me
Ransomware killed our shop - Thank You R.O. Writer for working hard to get us going and doing a GREAT JOB. I thought I lost everything on a Friday afternoon. Went out and bought a New Server and one Workstation. Called R O Writer and was up and running on Monday, without losing anything except one day of work. Found out by R O WRITER, after software was installed that the Backup that CARFAX does every night had all of the DATA I needed to get back up and running. I thought that weekend I wad Dead in The Water.
2-10 Employees
Used the software: 6-12 months
Source: Software Advice
5.0
Great system for the European repair industry
I pushed for RO Writer when we decided to open our own shop due to the great experience I had at another shop. The system is well built and is VERY customizable so we can build it more to our everyday use. I like the fact that is integrates World Pac as that is our main parts source. My partners have only been working with the system for a few days and already love the overall simplicity of it and how relatively intuitive it is. The scheduler is another great feature so we are able to see what we have at a glance. We also like the training that comes along with getting the program as they make sure that you understand the basics of the system and provide plenty of guidance time and time for any questions. Customer support has been great so far and sales was a great experience as we were only sold what we were looking for and did not feel pressured to get anything we didn't need.
51-200 Employees
Used the software: 2+ Years
Source: Software Advice
5.0
Excellent Shop Management Software
We have been using R.O. Writer software for over 18 years. We currently have 10 shops and a central office using the software. The software is easy to use and to train employees on. It is a real asset to our shops. We also like the recent tablet extension to make R.O. Writer mobile in our shops. With all the features available in R.O. Writer, this is the best shop management software you can buy. Support has also been really good over the years.