Shop Management Software Solutions Made
to Fit Your Auto Repair Shop

R.O. Writer provides solutions for any size of auto repair shop. Whether you own a single shop or multiple locations, R.O. Writer is flexible and customizable to meet your needs. Explore specific features for general automotive repair, tire, transmission, quick lube, and heavy-duty truck shops.

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Supercharge the way your auto repair shop runs

Smarter Shop Management

Go paperless and unify all your operations in one place. Optimize the vital day-to-day tasks of service writing, estimating, tracking time, scheduling resources, maintaining stock levels, searching repair guides, accessing supplier catalogs, and ordering parts.

Serve Your Customers Better

Better customer service means repeat customers. Improve communication and customer service by texting and emailing customers at any time. You can send pictures and videos along with their digital vehicle inspections and repair orders. You can also build customer profiles and review customer history.

Business Reports & Finances

With over 120 reports to choose from, you'll be able to maximize productivity, efficiency, and profitability in your stores. Print sales reports to see your margins, run part and labor detail reports, and so much more.

Features for every aspect of your business

Part Catalogs

R.O. Writer has built direct integrations with the leading part suppliers in the industry. You can search the supplier catalogs, post parts to repair orders, and order in less than a minute.

Repair Guides

Access the top repair guides in the industry. Quickly search, diagnose, and repair information from any open repair order.

Digital Vehicle Inspection

R.O. Writer's DVI Suite allows you to take pictures and videos of vehicles, and text or email these pictures to customers. Perform digital inspections in the bay or the parking lot from a smartphone or tablet.

Service Writing

Effective service writing is key to your shop's success. R.O. Writer integrates with multiple parts and labor guides to make service writing quick and accurate.

Oil Changes

Smart Oil takes the guesswork out of oil changes. You can use one Smart Oil job for any vehicle and never lose your profit margin – no matter how much oil is needed.

Texting and Emailing Customers

Powerful integrations with mobile applications mean you can text and email customers with just a click. Text status updates, videos, pictures, estimates, and more.

Tires

Check your stocking inventory and connect to leading tire suppliers, all on the same screen and all at the same time.

Reporting

With over 120 reports to choose from, you'll be able to maximize productivity, efficiency, and profitability in your stores.

Inventory Management

Manage your local inventory, so you never order what you already have in stock, but always have what you need on hand. You can order parts based on stock levels with auto-build.

Factory Scheduled Maintenance

Building scheduled maintenance repair orders is often challenging and time-consuming. R.O. Writer Service Intervals makes it easy and fast.

Accounting Software

Integrations with top account software packages like QuickBooks® make it easy for you to track sales, costs, taxes and more.

Workflow Management

Manage your entire workflow from any device by connecting managers, service writers, and technicians to optimize customer intake.

See all features

Already using other software solutions?
See if they integrate with R.O. Writer

We partner with the best in the industry, so our users get the most value. By integrating other software solutions with R.O. Writer, you can access more from one place and streamline your workflow. We integrate with accounting software, credit card processors, marketing and data software, part and labor guides, tire suppliers, and repair guides.

See if they integrate with R.O. Writer

See how it works

Book a demo to tour the leading auto repair shop management system on the market.