Shop Management Tips

See how you can use RO Writer reporting tools to keep track of your labor profits.  As an auto shop owner, you know that the people who staff your shop—mechanics, technicians, and other employees—are vital to its success. Having a thorough understanding of how much of your shop’s profits come from parts and how much […]

With the arrival of warmer weather and blooming trees, this new season also brings an opportunity for spring cleaning, in homes and businesses alike. As an auto repair shop owner, you may be looking for ways to straighten out your inventory as you move into springtime, and we’re here to help you get started. Why

See how you can use RO Writer reporting tools to keep track of your parts and improve your profits. In the automotive repair industry, keeping an eye on your shop’s parts inventory is crucial to the success of your shop. Having a good understanding of what you have on hand will ensure you’re prepared for

Using the Right Reports to Maximize Profitability at Your Auto Shop They say if you don’t run your business effectively, your business will run you. In the automotive industry, you need to see the whole picture—including your inventory of parts, the efficiency of your operations, an overview of how your technicians are working, and more—to

Explore our six tips to successfully transition your shop to new management. Plus, get a free downloadable template to help you identify and check off important succession planning tasks. Picture this: You spent years building your auto repair shop business, acquiring and fostering relationships with customers, and developing a presence in your community. It was

It goes without saying that customer satisfaction is good for your shop’s bottom line, but building enthusiastically satisfied customers that are fans of your shop can also build your marketing. You see it all the time, as fans of Coke or Nike or Apple become evangelists for the brands.   Of course, it’s easier to build

In our previous post, we discussed how everyone spends so much time online these days that you should focus at least some of your marketing efforts there as well. The first thing we covered was social media. In this post, we’ll focus on making sure your website is ideally set up to bring in new

Regardless of how successful your shop is, it’s always a good idea to focus on solidifying your relationships with your existing customers and bringing in new ones. There are a lot of ways to reach those customers, but with everyone spending so much time online these days, between the Internet and social media, you definitely

The lifeblood of your auto shop is sales revenue, and that revenue is largely generated by repeat visits from loyal customers. Enticing a new customer into your shop requires a substantial investment in marketing, while retaining customers is far less expensive.   But to maintain those customer relationships, and grow your business, you need a few