The 2022 SEMA Show is from Tuesday, November 1 to Friday, November 4, 2022, in Las Vegas. We are looking forward to SEMA 2022! Will we see you there? If yes, stop by our booth #11820 in the North Hall. Our team will offer live demos and additional information on our latest enhancements and product […]
R.O. Writer’s Guide to SEMA 2022 Read More »
Auto shops have unique opportunities for marketing to new, existing, and lost customers. Marketing-aimed efforts such as improving customer experience, creating tailored strategies for each type of customer, and collecting the right metrics can make a huge difference for your business. On May 31, 2022, we hosted a webinar entitled “Marketing: Finding Your Location’s Best
Marketing: Finding Your Repair Shop’s Best Marketing Blend Read More »
Customer experience is extremely important no matter what type of business you run. Â An unfavorable customer experience can lead not only to the loss of that customer but also to bad online reviews. It is imperative that from the moment the customer steps inside the repair shop up until the moment they leave that they
4 Tips for Creating a Better Customer Experience at Your Repair Shop Read More »
Customer attrition is a key business metric that every repair shop owner should be aware of and measure. Some attrition is inevitable but minimizing this key factor will undoubtedly mean the difference between a successful repair shop and a failed one. Customer attrition is defined as the loss of customers by a business. The customer
What is Customer Attrition and How Does it Affect Repair Shops Read More »
