RO Writer Features
Reliable, Everyday Shop Software
RO Writer makes it easy to track jobs, source parts, and handle customer communication, all in one place. Less admin, more time in the bays, more money on the bottom line.
Grow Profits
RO Writer helps you run a more efficient, profitable shop. Grow your bottom line by getting more cars through the door, better pricing, and smarter reporting.
Reporting
Access comprehensive reports for sales, inventory, time tracking, marketing, payables, and receivables tracking.
Reports can be run for any date range, profit center, or service writer. You can also drill down for detailed analysis. Detailed reporting will help ensure you are continuing to stay profitable.
Parts Ordering
RO Writer has direct catalog integrations with the top parts suppliers in the industry. You can locate the parts you need from the supplier catalogs, and post parts to the repair order with just a click. There is no need to rekey data.
Catalog integrations include:
- ACDelco
- AutoZone
- DST TurboPart
- Epicor
- Federated Auto Parts®
- IMC®
- Motorcraft® eCounter
- MyPlace4Parts (Bumper to Bumper & AutoValue)
- NAPA® PROLink
- OEConnect® RepairLink℠
- PartsTech
- Transtar® Transend
- WHI Nexpart™
- WORLDPAC SpeedDIAL®
Inventory Management
The Inventory Management feature includes built-in pricing tools to control up to 5 price levels per part.
The Inventory Module also includes core tracking from part purchase to core credit return. Multi-store owners can use the transfer feature to move parts between stores.
Smart Matrix Pricing
Maintain and increase your profit margins for parts and labor with Smart Matrix Pricing.
Automatically eliminate the “stair-step” effect caused by standard matrixes that hurt profit margins. A tech can build an unlimited number of Smart Matrixes based on the supplier, part type, or job.
Cloud-Based for Anywhere Access
Run your shop from anywhere, whether you’re at home, on the road, or between bays. Manage multiple locations from anywhere, without switching systems or logins. View real-time reports to track performance and stay on top of your numbers.
Keep your data safe with automatic backups and secure cloud storage. Get updates and improvements automatically, with no downtime or manual installs
Multi-Store Solution
Whether you have 2 or 100 stores, RO Writer can manage your entire enterprise. Your service writers can view vehicle repair order history at each store regardless of which store repaired the vehicle.
Take Care of Customers
Great service brings customers back. RO Writer helps you deliver it with texting and easy to understand estimates. The result? Happier customers, stronger reviews, and more repeat business.
Save Time
RO Writer is built to work the way shops work. From scheduling to invoicing, it’s all in one place so you can get more done without the extra hours.
Service Writing
RO Writer includes the tools you need for service writing.
Repair Guides
RO Writer has built-in repair guide integrations with ALLDATA, Identifix, and Motologic. Launching a guide from the repair order logs you in and selects the proper vehicle for fast access to repair data, specifications, and more.
Service writers and technicians can take notes to justify repairs and communicate better with their customers. Shop owners can review digital vehicle inspections to identify and improve business procedures.
Accounting
Accounts Receivable reports track your open accounts, so you can send statements to your customers. Interest charges can automatically be applied to past-due accounts.
Optional integrations with popular software accounting packages like QuickBooks® are also available.
Parts Catalog
Locate parts from multiple suppliers at one time and post parts to the repair order with just a click.
Catalog integrations include:
- ACDelco
- AutoZone
- DST TurboPart
- Epicor
- Federated Auto Parts®
- IMC®
- Motorcraft® eCounter
- MyPlace4Parts (Bumper to Bumper & AutoValue)
- NAPA® PROLink
- OEConnect® RepairLink℠
- PartsTech
- Transtar® Transend
- WHI Nexpart™
- WORLDPAC SpeedDIAL®
Smart Tools
RO Writer provides a suite of smart tools to streamline your daily auto repair shop workflow from customer intake to checkout. This suite of tools is exclusive to RO Writer.
Smart eCat
Reduce service writing times and improve efficiency with Smart eCat. Check part pricing and availability from up to 10 suppliers instantly, all on the same screen and all at the same time. Then simply click to place your order – all from within RO Writer.
Smart eJobs
Smart eJobs allows you to design jobs that include all the parts and labor you need. You can easily move through each step of the job, locating parts from multiple suppliers and flat rate labor times, building your complete repair order.
Smart eOrder
Simplify your ordering process, order all the parts you need with one click.
Smart Scan
Scan the bar code on the customer’s static cling oil sticker, and Smart Scan automatically creates the oil change repair order for you, including the correct oil and filter.
Smart Oil
Automatically select the right oil viscosity and capacity for the vehicle. Smart Oil also adjusts the sale price if the engine requires additional oil.
Smart Fluids
Make transmission and coolant flush jobs easy. Smart Fluids automatically selects the right fluid and quantity based on the vehicle requirements.