Customer Stories

Real Shops.
Real Success.

Don’t just take our word for it. Discover how auto repair shops like yours use RO Writer to overcome challenges and turned goals into outcomes.

Max Auto Supply

How Max Auto Supply Is Leading a Nationwide Digital Vehicle Inspection Rollout

At Max Auto Supply, the world’s largest Midas Franchise, service 40,000 vehicles a month. By using DVI, his team has tripled battery sales and significantly boosted other services that prioritizes customer needs.

50% Less Time Ordering Parts, More Time to Connect with Customers at Dickerson Automotive

Real-time parts price comparisons, top-tier reporting, and tools to boost customer satisfaction are just some of the reasons the pros at Dickerson Automotive chose our all-in-one solution.

How A Better Wrench Delivers Excellence

The Mercedes Benz service experts at A Better Wrench know a thing or two about premium customer service. By using RO Writer and DVI Suite, they’ve improved service writing efficiency by 20-30%, saving five minutes per ticket—time that adds up fast in a busy shop.

How RO Writer’s Team Helped These Midas Shops Succeed

After decades of using StockTrac®, Midas franchise owner Gil Harris was hesitant to switch—but RO Writer’s robust estimating capabilities, inventory management, and Carfax integration quickly won him over.

How DVI Suite Turbocharged Sales Growth for Quality Auto Mart & Service

Since implementing RO Writer and DVI Suite, Quality Auto Mart & Service saw an acceleration in sales with their revenue reaching $3M. We sat down with Fred Venis, the proud owner, to learn more about its growth and how strategic investment in technology helped fuel it.

Pairing Old-Fashioned Service with Modern Efficiency at All Automatic Transmission Rebuild

Shop manager TJ Rowe aimed to modernize and streamline operations to enhance profitability while preserving the shop’s stellar reputation for customer service and fair pricing. Seeking a robust shop management solution, TJ turned to the trusted team at RO Writer.

How RO Writer Helped DuPage Tire & Auto Center Fulfill a Long-Term Vision

Discover how DuPage Tire & Auto Center, a renowned auto repair shop, transformed their operations and achieved unparalleled efficiency with the help of RO Writer. Bob, the owner, shares his experience and highlights the key features that have revolutionized their business.

Mature Automotive Shop Management Software Comes Out on Top

Before choosing RO Writer, Total Auto Repair had initially invested in cheaper and new-to-the-market software. He soon found that the software was missing key functionality and was not as intuitive to use as he originally thought.

Upgrading from Pen and Paper to Shop Management Software

Airdire Auto Haus has been in business for 10 years and, over the last five, has used RO Writer. Since adding RO Writer to their shop, they’ve seen significant improvement in their ability to stay organized and better serve their customers.

How RO Writer Drives Productivity and Profitability for Midas Shops

Gus Herlong is the President of the International Midas Dealer’s Association and the president of Palmetto Garage Works – Midas & SpeeDee. See how Gus’s shops use RO Writer to streamline their operations and optimize day-to-day tasks.

Transforming an Auto Repair Shop with Creativity and RO Writer

Black Bear Auto in Bristol, Connecticut doesn’t look like any auto repair shop you’ve ever seen before. The entire building is painted to look like a log cabin and the bay doors are painted with scenes of huge black bears inside the shop, in overalls, working on cars.

Multi-Store Operation Relies on RO Writer’s Ease of Use to Help Manage and Grow

At the age of twenty-six, Steve Jordan purchased his first Goodyear location in 1996. It took another six years before he opened a second location, a 10-bay facility, which he built from the ground up.

Based on reviews from

I know we wouldn’t be where we are today without a great shop management system like RO Writer.
Bob S.
DuPage Tire & Auto Center
We more than doubled our revenue in the first year of implementing RO Writer.
Fred V.
Quality Auto Mart & Service
RO Writer is the pinnacle of writing systems [and] contributes to efficiency. I can do the job of two service writers.
TJ R.
All Automatic Transmission Rebuild
Time is money. [In RO Writer,] It feels a lot quicker to write repair orders and to complete estimating.
Brandon A.
Total Auto Repair
I can’t speak highly enough of the onboarding team. The set-up experience was beyond any expectations.
Gil H.
Midas
RO Writer has everything you need in one database to find out how to repair a car, quote the repair, and invoice the customer.
Clint K.
Auto Shop Owner

Ready to See RO Writer in Action?

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