The lifeblood of your auto shop is sales revenue, and that revenue is largely generated by repeat visits from loyal customers. Enticing a new customer into your shop requires a substantial investment in marketing, while retaining customers is far less expensive. But to maintain those customer relationships, and grow your business, you need a few […]
Repeat Customers: Your Secret to Auto Repair Shop Growth Read More »
Labor costs are often the most significant expense related to operating an auto repair business. However, labor can also generate the most profit if it is priced correctly. To succeed as a shop owner, you must find a competitive wage and payment method that your technicians like, and which is cost-effective for your shop and
Managing Your Auto Repair Shop Labor Rates Read More »
Watch team-building expert and founder of the Institute for Automotive Business Excellence Cecil Bullard in a transformative session on attracting, hiring, and training the right people, and then leading them to success. Tap into Cecil’s expertise and discover: Deep insights and practical strategies for effective team building, leadership, and communication. Guidance on leading and managing
Finding, Interviewing, and Hiring the Right People for Your Auto Shop Read More »
Are you ready to propel your repair shop to unprecedented levels of success? In this power-packed session, RO Writer and Steve Jordan, Automotive Business Consultant join forces to delve into everything crucial to launching a profitable repair shop – from setup and configuration, including pricing matrix and smart jobs, to streamlining processes like inventory management
Unlocking Success: The Roadmap to Launching Your Next Profitable Repair Shop Read More »
In a time of technician shortages and rapidly advancing automotive technology, you need to focus on retaining your valued technicians and advancing their knowledge. Doing so will help them stay competitive in their careers and ensure that your shop can inspect, maintain, and repair cars and light trucks of all sorts, whether they are electric, hybrid,
Planning an Auto Technician Training Program for Your Shop Read More »
RO Writer, in collaboration with The Institute for Automotive Business Excellence, delves into the pivotal role of processes and procedures in driving success for auto repair shop owners. Discover how well-defined processes can optimize resource allocation, minimize errors, and improve overall performance. • Understand the role of well-defined processes and procedures in driving operational excellence
Are you looking for cost-effective ways to increase customer loyalty and return visits? Or maybe you’d like to reduce costly no-shows and ensure customers attend their appointments. Or, on the service side of your business, is your team tired of playing phone tag with customers, trying to communicate the results of vehicle inspections, or getting
To run an auto repair shop smoothly, you need to keep your books in order. You may have started a business as a sole proprietor with a modest income, tracking expenses through a short-term solution like an Excel or Google spreadsheet. But, as your business grows, invoicing becomes more complex, as does tracking sales tax
How Auto Shop Accounting Software Supports Your Business Read More »
Are you ready to transform your auto repair shop’s profitability? RO Writer brings you a power-packed session, in collaboration with The Institute for Automotive Business Excellence, to guide you through the 5 critical steps to achieve sustainable growth and financial success. Get ready to unleash the full profit potential of your auto shop. Dive into
5 Key Steps to Accelerate Your Auto Repair Shop Profitability Read More »
Vehicle MSRPs remain elevated, making purchasing a new car more expensive than ever. This prompts your customers to invest more in repairing and maintaining their current cars, which is great news for your shop. But as repairs get more complex and costly, customers can develop anxiety or even distrust around the scale and urgency of
Digital Vehicle Inspection—the Key to a Great Customer Experience Read More »
