Succession Planning for Your Shop
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Succession Planning Tips for Your Auto Repair Shop

Explore our six tips to successfully transition your shop to new management. Plus, get a free downloadable template to help you identify and check off important succession planning tasks. Picture

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Building Your Auto Shop Through Customer Satisfaction

It goes without saying that customer satisfaction is good for your shop’s bottom line, but building enthusiastically satisfied customers that are fans of your shop can also build your marketing.

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Marketing Your Auto Repair Shop Online, part II
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Marketing Your Auto Repair Shop Online, part II

In our previous post, we discussed how everyone spends so much time online these days that you should focus at least some of your marketing efforts there as well. The

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Toolbox Talks: Empowering Your Team for Success
Shop Management Tips

Toolbox Talks: Empowering Your Team for Success

  Unlock the potential of your automotive repair shop by empowering your team with the right tools for success. In this insightful webinar by R.O. Writer and Elite Worldwide, you’ll

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Marketing Your Auto Repair Shop Online
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Marketing Your Auto Repair Shop Online, part I

Regardless of how successful your shop is, it’s always a good idea to focus on solidifying your relationships with your existing customers and bringing in new ones. There are a

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Introducing the New R.O. Writer Customer Support Portal (2)
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Introducing the New R.O. Writer Customer Support Portal

At R.O. Writer, we’ve been making major investments in your experience, including customer support, over the last couple of years. Today, we’re happy to announce the arrival of a major

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Repeat Customers: Your Secret to Auto Repair Shop Growth

The lifeblood of your auto shop is sales revenue, and that revenue is largely generated by repeat visits from loyal customers. Enticing a new customer into your shop requires a

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Managing Your Auto Repair Shop Labor Rates
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Managing Your Auto Repair Shop Labor Rates

Labor costs are often the most significant expense related to operating an auto repair business. However, labor can also generate the most profit if it is priced correctly.   To succeed

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Shop Management Tips

Finding, Interviewing, and Hiring the Right People for Your Auto Shop

  Watch team-building expert and founder of the Institute for Automotive Business Excellence Cecil Bullard in a transformative session on attracting, hiring, and training the right people, and then leading

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How a Parts Pricing Matrix Can Increase Profitability
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How a Parts Pricing Matrix Can Increase Profitability

Do you struggle to price your parts? Are you not sure how to create profitable parts margins, while remaining competitive? You are not alone.   Financially healthy shops typically sell parts

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How Reporting Benefits Multi-Shop Auto Repair Businesses

How Reporting Benefits Multi-Shop Auto Repair Businesses   Running a multi-shop auto repair business effectively means maintaining visibility across your entire enterprise.   To maximize revenue, support growth, and increase efficiency across

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Unlocking Success: The Roadmap to Launching Your Next Profitable Repair Shop
Shop Management Tips

Unlocking Success: The Roadmap to Launching Your Next Profitable Repair Shop

  Are you ready to propel your repair shop to unprecedented levels of success? In this power-packed session, R.O. Writer and Steve Jordan, Automotive Business Consultant join forces to delve

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6 Ways Cloud-Based DVI Software Benefits Auto Repair Shops_1
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6 Ways Cloud-Based DVI Software Benefits Auto Repair Shops

The move away from handwritten vehicle check-ins to digital vehicle inspections is well underway. Today, digital vehicle inspection solutions facilitate the entire inspection process at many shops, from checklist management

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R.O. Writer is a proud sponsor of IMDA, to be held at the Grand Hyatt Nashville, March 24-26, 2024
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Will we be seeing you at the IMDA convention in Nashville?

Will you be attending the 2024 IMDA Convention & Tradeshow in Nashville, March 22-24?  R.O. Writer is excited to sponsor the event as a Platinum Perk partner. We’re excited to

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Planning an Auto Technician Training Program for Your Shop
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Planning an Auto Technician Training Program for Your Shop

In a time of technician shortages and rapidly advancing automotive technology, you need to focus on retaining your valued technicians and advancing their knowledge. Doing so will help them stay competitive

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Shop Management Tips

5 Star Google Reviews: How to Get Them, and Why It Matters So Much

  Today, nearly 90% of people use Google to research local businesses. This means that managing your Google Reviews is perhaps the most important way to market your auto shop.

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Is Your Shop Ready for a Surge in Electric Vehicles (EVs)?

There are already close to 2.5 million electric vehicles on the road in the US today, but that’s just the tip of the iceberg. 38% of US adults indicate that

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Shop Management Tips

The Blueprint for Success: Enhancing Auto Repair Shop Performance through Effective Processes and Procedures

R.O. Writer, in collaboration with The Institute for Automotive Business Excellence, delves into the pivotal role of processes and procedures in driving success for auto repair shop owners. Discover how

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How to Increase Auto Repair Shop Customer Satisfaction and Revenue through Text and Email

Are you looking for cost-effective ways to increase customer loyalty and return visits? Or maybe you’d like to reduce costly no-shows and ensure customers attend their appointments.  Or, on the

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How Auto Shop Accounting Software Supports Your Business

To run an auto repair shop smoothly, you need to keep your books in order. You may have started a business as a sole proprietor with a modest income, tracking

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Shop Management Tips

5 Key Steps to Accelerate Your Auto Repair Shop Profitability

Are you ready to transform your auto repair shop’s profitability? R.O. Writer brings you a power-packed session, in collaboration with The Institute for Automotive Business Excellence, to guide you through

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News

R.O. Writer Donates Software to Old Colony Regional Vocational Technical High School in a Philanthropic and Strategic Partnership

Leading automotive shop software provider celebrates 15 years of giving back  November 16, 2023: R.O. Writer, the market leader in auto repair shop management solutions, today celebrated 15 years of donating

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Shop Management Tips

Driving Success in the Digital Age: Expert Insights for Auto Repair Shop Owners

In this power-packed session, R.O. Writer and The Institute for Automotive Business Excellence delved into the realm of digital marketing crafted exclusively for auto repair shops like yours. Our aim

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Training
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Digital Vehicle Inspection, the Key to a Great Customer Experience

Vehicle MSRPs remain elevated, making purchasing a new car more expensive than ever. This prompts your customers to invest more in repairing and maintaining their current cars, which is great

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How to keep your auto shop customers coming back for more
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How to keep your auto shop customers coming back for more 

For an auto repair shop to thrive in today’s challenging market conditions, you need to do everything you can to turn one-time customers into regulars. This blog outlines some practical

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8 Essential Steps to Choosing the Right Auto Repair Shop Name 1. Combine words related to your auto repair shop and how you want to be perceived. 2. Use a business name generator or even AI to find more options. 3. Avoid hard-to-spell, long, or confusing names. 4. Test your name with peers, family, and friends. 5. Review the history of your proposed name through a search engine to check its reputation. 6. Assess the SEO impacts of your choice. 7. Confirm you can purchase the domain name for your business. 8. Check the legal availability of your name and secure your trademark.
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Tips and Tricks for Naming Your Auto Repair Shop

Whether you are opening a new auto repair business, taking over an existing shop and updating the name, or even considering rebranding your group of auto shops, picking a good

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4 Signs Your Shop Is Ready for Automotive Shop Management Software

Keeping an auto repair shop running smoothly means wearing a lot of hats. To run and grow your business, you need the support of reliable technology, so you can streamline

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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 1
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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 1

With the rollout of R.O. Writer Version 3.1, we sat down with Rick Stermole, Director of Business Development for R.O. Writer, for his take on what makes this new version

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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 2
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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 2

With the rollout of R.O. Writer Version 3.1, we sat down with Rick Stermole, Director of Business Development for R.O. Writer, for his take on what makes this new version

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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 3
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R.O. Writer Version 3.1 – Q & A with expert Rick Stermole. Part 3

With the rollout of R.O. Writer Version 3.1, we sat down with Rick Stermole, Director of Business Development for R.O. Writer, for his take on what makes this new version

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Introducing R.O. Writer Version 3.1 – An Evolution in Auto Repair Shop Management Software
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Introducing R.O. Writer Version 3.1 – An Evolution in Auto Repair Shop Management Software

June 13, 2023 — The R.O. Writer team is excited to announce the release of R.O. Writer Version 3.1, not simply a new iteration of our leading auto shop management software,

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Shop Management Tips

Rev Up Your Savings: Expert Tips to Maximize Tax Breaks for Your Auto Repair Shop

In this power-packed session, Wealth Strategist & Investment Expert Derick Van Ness shares insider tips on proactively thinking about taxes and creating tax breaks for your auto repair shop. You

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How Using Auto Shop Management Software Can Address Those Concerns
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One of the Top Challenges Facing Auto Shop Owners Today: Auto Parts

How Using Auto Shop Management Software Can Address Those Concerns Auto shop owners face a wide range of challenges running their businesses. A recent survey showed that the priority of

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Tiremetrix L.L.C., a provider of electronic tire registration, is integrating its Tire Registration Software with the R.O. Writer shop management software system.
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R.O. Writer and Tiremetrix Collaborate for Effortless DOT Compliance

BRIGHTON, Mich. — Tiremetrix L.L.C., a provider of electronic tire registration, is integrating its Tire Registration Software with the R.O. Writer shop management software system. “We are excited to partner

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Shop Management Tips

How to Improve Customer Experience and Boost Sales with DVI Suite

R.O. Writer’s Digital Vehicle Inspection (DVI) app allows you to replace clipboards and paper inspections with tablets and smartphones. Text your technician’s inspection findings and recommendations alongside pictures and videos

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Upsell and cross sell ideas for auto repair shops
Shop Management Tips

5 Upsell and Cross-Sell Ideas to Drive Auto Repair Shop Revenue

Getting customers into your shop is only half the battle. To build a thriving auto repair business, you also want to maximize sales once customers come in for servicing. Selling

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TireHub and R.O. Writer
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TireHub Partners with R.O. Writer Shop Management Software

We are proud to announce that R.O. Writer has partnered with TireHub. TireHub is a national tire distributor that delivers to U.S. tire and automotive retailers the full passenger and

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Mature Automotive Shop Management Software Comes Out on Top
Auto Shop Success Stories

Mature Automotive Shop Management Software Comes Out on Top

Brandon Aubey is the owner of Total Auto Repair, a full-service center building that is family-run and operated. Brandon opened his shop in El Paso, Texas, in January 2022, and since

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Digital Vehicle Inspection Software (DVI)
Shop Management Tips

5 Ways Digital Vehicle Inspection Software Can Grow Your Auto Repair Business

While your auto repair shop may pride itself on providing personal service, that doesn’t mean you need to forgo technology. Instead, using software such as digital vehicle inspection (DVI) software

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Tools for better transmission shop management Transtar
Shop Management Tips

Tools for Better Transmission Shop Management

Webinar with senior leadership at R.O. Writer and Transtar In a webinar with our partners at Transtar Industries Inc., we discussed our partnership and how Transtar integrates with our auto

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Digital Vehicle Inspection
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Release of R.O. Writer DVI Suite Version 2.3

The team at R.O. Writer is excited to announce the release of version 2.3 of our Digital Vehicle Inspection Suite software. DVI Suite is designed to modernize and streamline the

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Fairmount Tires Partnership with R.O. Writer
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Fairmount Tire Partners with R.O. Writer Shop Management Software

We are proud to announce that R.O. Writer has partnered with Fairmount Tire to better serve our customers by giving them the ability to view Fairmount’s real-time inventory levels at

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Recruiting Automotive Technicians
Shop Management Tips

5 Tips for Recruiting and Retaining Auto Technicians

Today’s economy makes it challenging for many industries to find skilled employees. This is especially true for the automotive industry. Interest in shop-related careers has declined as younger generations pursue other career

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Shop management software for repair shops
Shop Management Tips

4 Misconceptions about Automotive Repair Software Programs

 Are you hesitant to use an automotive repair shop management software? As you evaluate, see if you relate to any of these common misconceptions. If you own an automotive repair

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software for automotive repair shops
Shop Management Tips

Marketing: Finding Your Repair Shop’s Best Marketing Blend

Auto shops have unique opportunities for marketing to new, existing, and lost customers. Marketing-aimed efforts such as improving customer experience, creating tailored strategies for each type of customer, and collecting

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inventory management
Shop Management Tips

5 Tips for “Spring Cleaning” Your Auto Repair Shop Inventory

With the arrival of warmer weather and blooming trees, this new season also brings an opportunity for spring cleaning, in homes and businesses alike. As an auto repair shop owner,

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R.O. Writer Version 3
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Introducing Version 3 of R.O. Writer’s Shop Management Software for Auto Shops

Introducing R.O. Writer Version 3 The R.O. Writer team is happy to announce the release of R.O. Writer Version 3: the next iteration of our leading auto shop management software.

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Shop Management Tips

4 Tips for Creating a Better Customer Experience at Your Repair Shop

Customer experience is extremely important no matter what type of business you run.  An unfavorable customer experience can lead not only to the loss of that customer but also to

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Customer Retention Auto Repair Blog
Shop Management Tips

What is Customer Attrition and How Does it Affect Repair Shops

Customer attrition is a key business metric that every repair shop owner should be aware of and measure. Some attrition is inevitable but minimizing this key factor will undoubtedly mean

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News

Constellation Acquires R.O. Writer Platform

Constellation R.O. Writer, which is part of the Perseus operating group of Constellation Software Inc., announced the acquisition of TBC Corporation’s R.O. Writer business, a shop management software provider for franchise

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