RO Writer vs. Shopmonkey
Auto Shop Software That Just Works
Recent ‘2.0’ updates force you to relearn your own workflow, increase clicks, and introduce buggy software hurdles that slow you down.
Switch to RO Writer, the high-performance powerhouse that grows with your shop. Easy to learn, easier to use.
Why Shops Switch
Every Shopmonkey headache, fixed.
Shopmonkey
RO Writer
Reviewers say the forced 2.0 migration pulled features shops depended on, not worth the cost, and left them wishing they’d switched sooner.
No forced overhauls. We refine and continuously improve RO Writer while keeping your workflow exactly where you built it.
The QuickBooks integration broke for many shops, causing double-entry and hours of manual cleanup.
Our Accounting Link syncs cleanly with QuickBooks. One connection, no workarounds, no double-entry.
Actions that took 3 clicks can now take 5–7. For shops running 100+ repair orders a month, that adds up fast.
Write a repair order in fewer clicks through a workflow shaped by real shops and refined over decades.
Live help is hard to reach. Questions go through online forms or phone queues, waiting days for answers.
Live US-based support that picks up when you call. Plus ticket and email options for your convenience.
Parts cost has to be entered twice and managing in-stock inventory is time-consuming.
Smart eCat puts accurate parts and labor right in the repair order. Search and order parts in 50% less time.
Cloud-only means a single internet outage can lock you out of your own shop.
Run RO Writer in the cloud or on-premise. Keep writing repair orders even when the internet’s down.
Switching is Easy
Switch from Shopmonkey and we’ll handle the rest.
Bring your data
We map and migrate your ROs, customer history, parts pricing, and more for you.
Train your team
Hands-on onboarding gets every advisor and technician comfortable before launching.
Go live with backup
Launch with our expert team on call, not a ticket sitting in a queue somewhere.
RO Writer vs. Shopmonkey