Are you hesitant to use an automotive repair shop management software? As you evaluate, see if you relate to any of these common misconceptions. If you own an automotive repair shop, you might be thinking of investing in automotive repair shop management software. You’re likely familiar with the various benefits that come with purchasing such […]
4 Misconceptions About Automotive Repair Software Programs Read More »
Auto shops have unique opportunities for marketing to new, existing, and lost customers. Marketing-aimed efforts such as improving customer experience, creating tailored strategies for each type of customer, and collecting the right metrics can make a huge difference for your business. On May 31, 2022, we hosted a webinar entitled “Marketing: Finding Your Location’s Best
Marketing: Finding Your Repair Shop’s Best Marketing Blend Read More »
Introducing R.O. Writer Version 3 The R.O. Writer team is happy to announce the release of R.O. Writer Version 3: the next iteration of our leading auto shop management software. As part of our continued commitment to providing the best management tools for our customers’ auto repair shops, we have developed new features and improvements
Introducing Version 3 of R.O. Writer’s Shop Management Software for Auto Shops Read More »
Customer experience is extremely important no matter what type of business you run. An unfavorable customer experience can lead not only to the loss of that customer but also to bad online reviews. It is imperative that from the moment the customer steps inside the repair shop up until the moment they leave that they
4 Tips for Creating a Better Customer Experience at Your Repair Shop Read More »
Customer attrition is a key business metric that every repair shop owner should be aware of and measure. Some attrition is inevitable but minimizing this key factor will undoubtedly mean the difference between a successful repair shop and a failed one. Customer attrition is defined as the loss of customers by a business. The customer
What is Customer Attrition and How Does it Affect Repair Shops Read More »
