RO Writer for Midas

Keep Bays Full With Built-In Marketing Automation

Stay in touch with customers automatically with RO Writer Connect. Get more repeat visits and approvals, with fewer empty bays using the data already inside RO Writer.

Drive Your Shop’s Growth on Autopilot

Most shops don’t lose customers because of the work under the hood. They lose them to the silence between visits from missed calls, forgotten reminders, and the ‘maybe later’ repairs that never come back. RO Writer Connect closes the gap.

Texting

Reach Customers Where They’re Looking

The fastest way to get a ‘yes’ is through a text. With Connect, you can reach customers instantly for service reminders, declined jobs, and promotions.

MILES AI

Automate After Hours Appointment Support

When the phones ring after closing time, most shops miss that opportunity. MILES AI helps capture and manage those conversations.

Reviews

5 Star Ratings Without Chasing Customers

Strong reviews bring in new customers and reinforce trust with existing ones. Automated review requests make the process seamless.

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Consistent Communication

Stop Letting Everyday Work Slip Away

24/7 appointment scheduling with AI service advisor

Build shop reputation with automated review requests

Real conversations with two-way text messaging

Keep communication tied to repair orders

Automate Reminders

Stay On Their Radar

Time and mileage based reminders

Appointment confirmations by text and email

Reduced no shows with clear communication

Full visibility into reminder performance

Boost Repair Orders

Turn Declined Estimates Into Approved Work

Track declined services by vehicle

Send structured follow up messages

Allow customers to book when ready

Measure recovered revenue

Built for How Midas Shops Operate

RO Writer Connect focuses on the workflows that directly impact revenue. Setup is straightforward. Once live, campaigns run in the background without constant management. Midas shops get practical marketing tools that fit real operations without unnecessary complexity.

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Designed for Every Role in the Shop

Shop Owners

Predictable repeat revenue

Clear performance visibility

Tools for measurable growth

Managers and Multi Location Operators

Standardized communication

Central reporting across locations

Consistent customer experience

Service Advisors

Fewer reminder calls

Central inbox for replies

More time helping customers

Customers

Clear reminders

Easy confirmations

Simple review process

RO Writer Connect

Why RO Writer for Marketing & CRM?

Your next repair order is already in your system. RO Writer Connect helps you bring it back.

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